Returns & Refunds
RETURN and REFUND POLICY:
If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a refund minus the cost of shipping/handling and a 20% restocking fee. All items are to be unworn, unwashed, with all original tags attached, and free of defects. If you purchased a defective item, you must contact us within 3 days of receiving the product to be eligible for a return. Please note that all sale/clearance items are considered a FINAL SALE and sold as is. No returns on clearance items - no exceptions.
• Returns for online purchases can only be made after receiving a Return Authorization from FT APPAREL . To receive a Return Authorization please send an e-mail to: firstname.lastname@example.org with 'Return Authorization' as the subject. Please include your order number along with what item(s) you are returning.
• All returns for non-clearance purchases must be postmarked and prepaid within 14 days of our original ship date to you in order to receive a full refund.
• Products must be in the condition you received them and in the original box and/or packaging. You must include your order statement and Return Authorization in the packaging. Send all returns to: FT Apparel Ind. 4331 Eucalyptus Ave. Chino, CA 91710
• Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 5 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.